Front Office Administrative Lead

Administrative Operations | Scheduling Management | Patient & Client Experience
Part-Time (25–30 Hours/Week) | WAV Physical Therapy & Movement | San Clemente, CA

Join Our Team at WAV!

WAV Physical Therapy & Movement is seeking a personable, highly organized, and dependable Front Office Administrative Lead to help oversee the daily administrative operations of our growing practice.

This is more than a traditional front desk position. We're looking for someone who can run the desk, the systems, and the business side with equal confidence, while creating an exceptional experience for every patient and client.

About WAV

WAV is a locally owned physical therapy and wellness practice in San Clemente, offering Physical Therapy, GYROTONIC®, Pilates, massage therapy, infrared sauna, and other wellness services.

We combine the professionalism of a healthcare practice with the warmth, personal attention, and welcoming atmosphere of a boutique movement studio.

What You'll Do

Oversee scheduling across multiple services, optimizing provider calendars, minimizing gaps, and supporting consistent bookings.
Manage daily front office operations, including patient records, payments, billing, insurance basics, and administrative systems.
Create a welcoming, professional, and relationship-centered experience for patients and clients.
Coordinate communication between clients, therapists, instructors, and administrative staff.
Maintain and improve established office procedures and workflows.
Take ownership of administrative projects, client communications, and operational follow-through.
Support staff onboarding, training, and administrative team development.
Work collaboratively with our small team to keep the practice organized, welcoming, and running smoothly.

What We're Looking For

Experience in healthcare, wellness, hospitality, or other client-focused administrative operations.
Strong organizational, multitasking, and problem-solving skills.
Confidence managing schedules, systems, and multiple priorities.
Excellent communication and relationship-building abilities.
Initiative, accountability, and a genuine desire to improve how things work.
Comfort learning practice management software; Mindbody experience is a plus.

Schedule, Compensation & Benefits

Part-time, approximately 25–35 hours per week, primarily weekdays.
$26–$35 per hour, depending on experience.
Paid time off and retirement plan.
Health insurance eligibility based on employment status and plan requirements.

Interested in Joining WAV?

We'd love to hear from you! Please submit your resume and tell us a little about yourself, your relevant experience, and what interests you about becoming part of our team.

Work Location: In person | San Clemente, CA